Connie Holen
Looking for the perfect client management software for your HIT business and want it to be as useful and as pain-free for you and your clients?
Pixality Design founder Connie Holen is a fitness business website specialist, a MindBody Certified Business Consultant, an accomplished web designer, digital strategist, and podcast host, among many other things, and she returns to help you find the right CMS that will help your business scale and provide the best possible client experience.
If you’ve ever looked at your options and wanted to know the pros and cons before taking the plunge, this episode will help you know what to look for and how to avoid making costly mistakes!
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- Listen to it on Apple Podcasts
- Stream by clicking here
- Download as an MP3 by right-clicking here and choosing “save as”
Show Notes
- 02:41 – Do you really need an online scheduling service?
- 06:41 – Do you need to run every prospective client interaction through your scheduling system, right from the start?
- 10:43 – One client-facing thing your website must have
- 11:06 – With so many options for scheduling to choose from, how can you pick a good one?
- 18:27 – How to think about integrating marketing tools when picking a scheduling service
- 22:33 – What HIT business owners need to do to before getting started with choosing a scheduling service
- 24:19 – Do you need reporting and payroll features/functions?
- 25:13 – Some important notes about transaction fees, payment processing, and your location
- 29:59 – The Scheduling Service Matrix: Connie’s Specific Recommendations — Which One Is Right For You?
- 36:58 – MindBody
- 43:58 – Momence
- 48:17 – fitDEGREE
- 50:47 – Acuity Scheduling
- 53:07 – Vagaro
- 54:42 – WellnessLiving
- 57:04 – Services you should probably AVOID (for now)
- 1:00:03 – How to get the most out of your demo calls
Note: these are the timestamps for the audio edition. For the video edition’s timestamps, please see the YouTube description box for this episode.
Connie’s Recommendation Matrix
506 – The Best Time Management System and Growth Strategy For Strength Trainers and Studio Owners
505 – A Personal Trainer’s Guide To World-Class Customer Service That Wins You New HIT Clients FAST (with Pete Cerqua)
504 – How to Train and Develop Great Trainers for your HIT Studio and Fitness Business (with Discover Strength CEO Luke Carlson)
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