Website terms and conditions services to consumers, payment online
[last updated January 2024]
Trading terms and conditions of Corporate Warrior Ltd (trading as High Intensity Business)
These terms and conditions regulate the business relationship between you and us. When you buy from us, you agree to be bound by them.
No person under the age of 18 years may purchase Services. If you are under 18, please ask an adult for help with your purchase.
We are: High Intensity Business (Corporate Warrior Ltd)
Our address is: 11 Ingleby Road, Ilford, Essex, UK, IG1 4RX
You are: a visitor to a website owned by us and/or a customer of ours
By using our website to make a purchase you agree to have read and understood High Intensity Businesses’s terms and conditions, and you agree that they form part of the contract between us. If you are under the age of 18 years, you confirm that you have brought the terms and a condition to the notice of your parent or guardian, and that person has agreed that you may buy our Services.
1 Definitions
In this agreement:
“Consumer” means any natural person who accesses Our Website or purchases products or Services from us;
“Content” means any material in any form published on Our Website, any social media account operated by or linked to us or any third party platform, by us or any third party with our consent.
“Confidential Information” means trade secrets; computer hardware, applications and software programs; audio or visual recordings in any format; training material in any format; specifications, templated, general design or layouts; financial or accounting information; client or supplier data and details; market research, research and development materials; together with any information or material that High Intensity Business or our associated entities in the future may indicate is confidential, or which may be apparent is confidential; and our internal business processes and procedures, unless:
(a) that confidential information is transferred to the public domain through no fault or action of yours;
(b) we give you written authority to release it; or
(c) you are required by a legal process to disclose that information and have provided notice to us of that obligation.
“Our Website” means the entire computing hardware and software installation that is or supports Our Website.
“Material” means Content of any sort posted by you on Our Website
“Services” means any of the services we offer for sale on our Website and include generally available updates and support services so far as specified for each service.
“Terms and Conditions” means these terms and conditions and includes our Privacy Notice, Earnings Notice and Disclaimer and any other terms and conditions posted on Our Website or provided to you before the delivery of any Services.
“Coaching Services” refers to 1-on-1, 1-hour coaching sessions with Pete Cerqua, a High Intensity Business approved coach.
2 Our contract with you
2.1 So far as the context allows, to you as a visitor to Our Website or Consumer; and
2.2 In any event to you as a buyer or prospective buyer of our Services.
2.3 We acknowledge acceptance of your order by e-mail confirmation. That is when our contract is made. Our message will also confirm details of your purchase receipt.
2.4 We cannot guarantee that every Service advertised on our website is available. If at any time a Service for which you have paid becomes unavailable, we will immediately refund any money you have paid. Our refund will cover the period of unavailability and not any period for which Services have been available.
2.5 We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Services.
2.6 If in future, you buy Services from us under any arrangement which does not involve your payment via Our Website, these terms still apply so far as they can be applied.
2.7 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 7 days from the date of your order.
3 Your account with us
3.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Services. For information about how we manage your personal information please see our Privacy Notice.
3.2 If you use the website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your computer.
3.3 You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.
4 Your email address
4.1 You represent that any username or email address selected by you, when used alone or combined with a second or third level domain name, does not interfere with the rights of any third party and has not been selected for any unlawful purpose.
4.2 You acknowledge and agree that if we believe such selection does interfere with the rights of any third party or is being selected for any unlawful purpose, we may immediately suspend the use of that name or email address, and you will indemnify us for any claim or demand that arises out of your selection.
4.3 You acknowledge and agree that we shall not be liable to you in the event that we are ordered or required by a court or judicial authority, to desist from using or permitting the use of a particular domain name as part of a name or email address.
5 Your Material
5.1 If you post any Material in Our Website, you warrant that you own the copyright and all other necessary rights in it and you accept all risk and responsibility for it. You grant to us the right to communicate, edit, copy, publish, distribute, translate and otherwise use it in any medium and for any purpose. You further warrant that any fact stated in your Material is accurate.
5.2 You agree that if you do post any Material on Our Website in doing so you grant to us a non-exclusive, irrevocable, royalty-free, right in perpetuity to use that Material in any way whatever, throughout the World in any medium. You consent to our use of that Material without identifying you as the author, and you agree that we may use the work in a manner even if that use has the potential to affect your honour or reputation..
5.3 You agree to perform all further acts necessary to perfect any of the above rights granted by you to us, including the execution of deeds and documents, at our request.
6 Price, payment and service provision
All prices listed on Our Website are in USD.
6.1 It is possible that the price may have increased from that posted on our Website. If that happens, we will not provide the Services until you have confirmed that you wish to order at the new price in USD.
6.2 You agree to pay the monthly charge for the Services from the PayPal account or credit card you have or will have supplied to us. You authorise us to arrange withdrawal of funds from that account each month without further reference to you. You undertake to keep your payment details up to date and notify us of any changes in a timely manner. Any potential foreign transaction fees for international clients are to be borne by the client.
6.3 Payments are billed in advance on the same day as your initial registration each month. If you have elected to pay the annual fee, you will be billed on the same day as your initial registration each year.
6.4 If we do not receive payment within 10 calendar days of the due date, we may suspend the Services to you without notice.
6.5 You may not share or allow others to use the Services in your name.
6.6 We will do our best to maintain Our Website so that you have constant use, but there will be times when your use may be interrupted.
6.7 Our Services may also be interrupted for reasons beyond our control.
6.8 You agree that we are not liable to you for any loss, foreseeable or not, arising as a result of interruption to our service.
6.9 Our Website does not contain any content or services which are adult in nature. However, we do expect you to confirm that you are of a certain age to use our services. If you are not, please do not attempt to use Our Website.
7 Refund Policy
7.1 If you are not satisfied with any product you have purchased from us, you may get a full refund if you request it within 30 days of the date of purchase. However, this does not apply to Coaching Services with Pete Cerqua.
7.2 If you have purchased a product and have already received a refund for that product, you will not be eligible for another refund if you purchase the same product again.
7.3 For Coaching Services with Pete Cerqua: Refunds for individual sessions are not provided. However, if you have purchased a package of multiple sessions and wish to cancel the remaining sessions, a prorated refund for the unused sessions may be provided at our discretion.
Coaching Services with Pete Cerqua
7.3.1 The coaching package consists of six (6) individual 1-on-1 coaching sessions, each lasting one hour, with Pete Cerqua, a High Intensity Business (HIB) approved coach.
7.3.2 All sessions included in the package must be utilized within eight (8) weeks from the date of purchase. Any sessions not used within this period will expire and cannot be rescheduled or refunded.
7.3.3 A minimum of 12 hours notice is required to cancel or reschedule a coaching session. If a session is cancelled or rescheduled with less than 12 hours notice, the session will be considered as used and cannot be rescheduled or refunded.
7.3.4 Refunds for individual sessions within the package are not provided. However, if you wish to cancel the remaining sessions in the package before they have been used, a prorated refund for the unused sessions may be provided at our discretion.
7.3.5 To ensure commitment and accountability in your coaching journey, missed weekly coaching calls are not eligible for refunds. However, every session is recorded, providing you with the opportunity to review and benefit from the coaching at your convenience.
7.4 HIT Business Revolution Roundtable with Pete Cerqua
7.4.1 The HIT Business Revolution Roundtable is a group coaching service consisting of weekly 1-hour coaching sessions led by Pete Cerqua and moderated by a designated member of High Intensity Business. These sessions are scheduled every Friday from 10-11 am ET.
7.4.2 Participation: Each member is allowed to bring one guest from their business to join in every coaching call. This privilege is exclusive to the member and their designated guest and is non-transferable.
7.4.3 Recording and Accessibility: All sessions will be recorded and made available exclusively to members of the coaching group and 1-on-1 coaching clients of High Intensity Business for reference.
7.4.4 Non-Attendance: If a member is unable to attend a scheduled session, they may participate by submitting their questions in advance to the moderator. These questions will be addressed during the call.
7.4.5 Complimentary Access to Business Breakthrough Accelerator: Members of the HIT Business Revolution Roundtable will receive complimentary access to the Business Breakthrough Accelerator (formerly known as HIT Business Membership) for the duration of their active membership in the group coaching program. This benefit provides additional resources and support to complement the group coaching experience.
7.4.6 Special Discounts: Members of the HIT Business Revolution Roundtable are eligible for a 5% discount on Imagine Strength machines.
7.4.7 Pricing: The cost of enrollment in the HIT Business Revolution Roundtable is $497 per month. This service does not require a long-term contract.
7.4.8 No Refund for Missed Sessions: In recognition of the provision of recorded sessions and the opportunity to submit questions in advance, refunds will not be provided for missed coaching sessions.
7.4.9 Cancellation Policy: Members may cancel their participation in the HIT Business Revolution Roundtable at any time. However, cancellation must be communicated in writing at least 7 days before the next billing cycle to avoid charges for the upcoming month.
7.4.10 Changes to Schedule or Format: High Intensity Business reserves the right to make changes to the schedule or format of the HIT Business Revolution Roundtable. Members will be notified of any such changes in advance.
7.5 Full Commitment to Coaching Services
7.5.1 Commitment to Full Payment: By purchasing Coaching Services with Pete Cerqua, you agree to a full commitment to the payment plan as agreed upon at the time of purchase. This commitment is crucial to ensure a dedicated coaching journey and the allocation of appropriate resources and planning from our side.
7.5.2 No Early Termination: Once you have commenced your Coaching Services, you are responsible for the full payment of the agreed amount, as outlined in your specific payment plan. We do not offer the option of early termination of the contract and discontinuation of payments, except as covered under our standard refund policy in section 7.3.
7.5.3 Reason for Policy: This policy is in place to ensure the highest level of dedication and commitment to the coaching process, both from our coaches and our clients. Our coaching program is structured to deliver results over the full course of the program, and early termination disrupts this process.
7.5.4 Exceptions: Exceptions to this policy are limited and only apply in extraordinary circumstances, such as severe health issues or other significant life events, at the discretion of High Intensity Business.
7.5.5 Support and Queries: We understand that this commitment is significant. Please feel free to reach out to us with any questions or concerns regarding this policy or your specific circumstances. We are here to support you throughout your coaching journey.
8 Cancellation of order
8.1 We do not offer any refund for the cancellation of Services once these have been delivered.
8.2 If you wish to cancel your order before the Services have been delivered, please contact our customer service team as soon as possible. If the Services have not been initiated or delivered, we may consider a refund at our discretion.
9 Dissatisfaction with the Services
9.1 If for any reason you are not completely happy with your purchase, contact us immediately and tell us:
(a) exactly why you think we have failed;
(b) the date, if relevant, of the failure;
(c) when and how you discovered the failure;
(d) the result of the failure;
(e) your suggestion as to action we should take to resolve the situation and restore your faith in us.
9.2 To be eligible for a potential remedy, you must raise your dissatisfaction within 14 days of the service being delivered.
10 Applicable Law, foreign taxes, duties and import restrictions
10.1 We are based in the UK, but most of our clients are in the US and transactions are conducted in USD. However, any disputes or claims arising out of or in connection with the terms and conditions shall be governed by and construed in accordance with the law of England and Wales.
10.2 If you are not in the UK, we have no knowledge of, and no responsibility for, the laws in your country.
10.3 You are responsible for purchasing Services which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.
11 Disclaimers
11.1 We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Services, at any time and without advance notice.
11.2 You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.
11.3 We give no warranty and make no representation, express or implied, as to:
(a) the adequacy or appropriateness of the Services for your purpose;
(b) the truth of any Content on Our Website published by someone other than us;
(c) any implied warranty or condition as to merchantability or fitness of the Services for a purpose other than that for which the Services are commonly used;
(d) compatibility of Our Website with your equipment, software or telecommunications connection.
11.4 Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website.
11.5 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Services.
11.6 In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the goods or services you have purchased.
11.7 The above two sub paragraphs do not apply to a claim for personal injury.
12 System Security
12.1 You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of Our Website. This includes, but is not limited to, attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorisation.
12.2 You may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on our site, deep-link to any feature or content on our site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to our site.
12.3 You agree that you will not, and will not allow any other person to, use any device, software, routine or means to interfere or attempt to interfere with the proper working of our site or any activity being conducted on our site.
12.4 You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure or our third party providers’ infrastructure.
12.5 If you violate Our Website, we shall take legal action against you.
12.6 You now agree that you will not, and will not allow any other person to:
(a) use the Service for any illegal purpose;
(b) upload, post, email or otherwise transmit to or on Our Website, any material or other content which is malicious or technologically harmful, in breach of confidence or privacy or which is or may be defamatory, libellous, obscene, threatening, that may cause annoyance, inconvenience or needless anxiety, that is vulgar, pornographic, profane or indecent or that constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law;
(c) upload, post, email or otherwise transmit to or on Our Website, any material or other content which does or may infringe the intellectual property or other rights of another;
(d) upload, post, email or otherwise transmit to or on Our Website, any material or other content which you do not have a right to transmit under any law or contractual or fiduciary relationship;
(e) upload, post, email or otherwise transmit to or on Our Website, any material or other content which does or may, in our judgment, interfere with the operation of Our Website or with other users’ computer;
(f) without prejudice to the obligations under clause 12.6, you will ensure that any Material you send or upload to Our Website (or to any other site) does not result in any software virus or other software routine being introduced into our computer system or network and will indemnify us for any breach of this clause.
13 Indemnity
You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Website, your posting any Material, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
14 Miscellaneous provisions
14.1 When we communicate with you, we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.
14.2 Where we provide goods or services without specific charge to you, then it (or they) is deemed to be provided free of charge, and not to be associated with any other goods or service for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those goods or that service.
14.3 Nothing in this agreement or on Our Website shall confer on any third party any benefit or obligation.
14.4 If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
14.5 No waiver by us, in exercising any right, power or provision in this agreement shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.
14.6 In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
14.7 We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.
14.8 This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.
14.9 In the event of any conflict between any term of this agreement and the provisions of the articles of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.
14.10 The validity, construction and performance of this agreement shall be governed by the laws of England and Wales and you agree that any dispute arising from it shall be litigated only in that country.